Privacy Policy
How we collect, use, and protect your information
Last Updated: April 12, 2025
Introduction
Motolek Bloemfontein ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and other similar contact data.
- Vehicle Information: Make, model, year, VIN number, engine number, and registration number.
- Service Information: Details about the services you request, appointment dates and times, and repair descriptions.
- Technical Information: IP address, browser type, operating system, and other technology on the devices you use to access our website.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and fulfill your service requests
- Communicate with you about appointments, services, and promotions
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activity
Information Sharing
We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors, such as lawyers, auditors, and insurers
- Government authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties for marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: sales.motolek@gmail.com
Phone: +27 51 005 0308
Address: 73A Glen Road, Hilton, Bloemfontein, 9301